Tourist Offices in Chile

There is a particularly effective government agency in Chile. El Servicio Nacional de Turismo or SERNATUR is a public service responsible for promoting and disseminating Chile's economic and cultural development through tourism, under the direct supervision of the Ministry of Economy.

Present in all regions and in most cities and tourist sites, SERNATUR's agencies are in charge of implementing regional development plans in partnership with tourism industry stakeholders.

SERNATUR is also responsible for tourist information for travellers. You can visit its tourist information offices (oficinas de información Turistica, OIT) almost everywhere. These are reception areas open to the public where you can get free information, maps, recommendations to help you make decisions and find your way around your various local destinations.

Antipode recommends you to use them if you have free time, if only to get the very useful maps that are provided to you. 

The consultation of a SERNATUR office is essential if you are planning an excursion on your own. The authorized local tourist agencies are usually listed there and SERNATUR will help you avoid inconveniences (or even scams) by not choosing the right service provider.

The main SERNATUR offices (from North to South) :


  • Arica
Calle San Marcos 101, esquina Parque Baquedano, Arica.
Moons in Viernes 9:00 a 18:00 horas y sábado de 10:00 a 14:00 horas
Tel : 600 600 60 66
Mail: infoarica@sernatur.cl

  • Iquique
Céspedes y González 735, Iquique
Mondays are virgin moons from 9:00 to 19:00 horas. Sábado from 10:00 to 14:00 horas.
Tel : 600 600 60 66
Mail: infoiquique@sernatur.cl

  • San Pedro de Atacama
Toconao esquina Gustavo Le Paige, San Pedro de Atacama
Moons a sábado 09:00 a 20:00 horas; domingo 09:00 a 18:00 horas
Tel : 600 600 60 66
Mail: sanpedrodeatacama@sernatur.cl

  • Santiago
        1. Av. Providencia 1550, Providencia, Región Metropolitana
Moons are virgin from 9:00 to 18:00 horas.
Tel: 600 600 60 66

        2. Av. Libertador Bernardo O'Higgins 227, Santiago
Moons to virgins, from 9:00 to 17:00 horas. Sábado, from 10:00 to 14:00 hrs.
Tel : 600 600 60 66

        3. Aeropuerto Internacional Arturo Merino Benítez, sector de llegadas internacionales
Moons are virgin from 9:00 to 18:00 horas. Sábado from 9:00 to 14:00 horas.
Tel : 600 600 60 66

  • Valparaiso
Plaza Sotomayor 233, Valparaíso
Monunes a jueves de 9:00 a 18:00 horas y viernes de 9:00 a 17:00 horas
Tel : 600 600 60 66
Mail: infovalparaiso@sernatur.cl

  • Easter Island 
Policarpo Toro s/n, Isla de Pascua
Mondays from 8:30 to 17:30 hrs. Virgins from 9:00 to 17:00 hrs.
Tel : 600 600 60 66

  • Puerto Montt
Avenida Diego Portales 1001 -Interior Puerto Montt Bus Terminal-
Virgin moons 9:00 a 18:00
Tel : 600 600 60 66
Mail: infoloslagos@sernatur.cl

  • Chiloe-Ancud
Libertad 669, Ancud
Moons in virginia from 09:00 to 18:00 hrs.
Tel : 600 600 60 66
Mail: infochiloe@sernatur.cl

  • Coyhaique
Bulls 35, Coyhaique
Moons in virginia from 09:00 to 18:30 hrs. Sábado 10:00 a 17:00 horas.
Tel: 600 600 60 66
Mail: infoaysen@sernatur.cl

  • Puerto Natales
Pedro Montt 19, Puerto Natales
Moons at virginia 08:30 to 18:00 horas. Sábado y domingo cerrado.
Tel: 600 600 60 66
Mail: infonatales@sernatur.cl

  • Punta Arenas
Monseñor José Fagnano Nº 643, Punta Arenas
Moons at virginia 08:30 to 18:00 horas. Sábado y domingo cerrado.
Tel: 600 600 60 66
Mail: infomagallanes@sernatur.cl

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